Get answers to the most frequently asked questions regarding Joylive elevators,
escalators, lift parts, service, modernization.
1.Why choose Joylive Elevator?
A. Focusing on elevator Manufacturing for 20 years;
B. Abundant interior cabin designs to reach your unique demands;
C. Full experience in customized elevator design and manufacture to provide you feasible solutions;
D. Professional sales team can give you 24 hours to time reply, from first time inquiry till elevator maintenance period.
2.Where can I find Joylive agent contact to discuss my new construction project and/or technical product needs?
Your local Joylive agent can help discuss with you your new construction project needs. The local Joylive representative contact info can also be achieved by contact us.
3.What advantages Joylive elevators have?
We use the best parts for our elevators, gearless motor from XIZI Otis, door operator from NBSL or Wittur, control system from Monarch or STEP etc. All these parts from the biggest and the best suppliers in the world.
4.How do I get a quote for elevators, escalators or moving walks for my new construction project?
For new project quotes, please visit our Contact page to reach our sales department.
5.What is the average manufacture time?
Our standard manufacture time is 15-25 days after receiving the deposit. As for non-standard design, we will inform you according to real manufacture situation. In all cases we will try to accommodate your needs.
6.Our payment terms?
30% T/T in advance, 70% T/T 10 days before shipment, or 100% L/C at sight.
7.What is the product warranty?
12 months (Except force majeure, i.e. natural disaster, war, manual damage). during this time, we will send free parts for replacement.
8.How do I get a quote to modernize or upgrade my elevators/escalators?
For modernization or upgrade quotes, please visit our Contact page to reach our sales department.