Privacy Policy

1. Identification.

1.1. Joylive Elevator Co., Ltd. (hereinafter, JOYLIVE); company registered in the address: No. 322, Maoxu Road, Bacheng Town, Kunshan-Suzhou City, Jiangsu Province, China; with VAT 91320500735736449R; telephone (+86) 512 5780 6555; and email [email protected]  [email protected] , is the owner of the website located at the Internet address https://www.joylivelift.com https://www.joylive.com, https://en.joylive.com, http://www.joylive-elevator.com, and their accounts on social networks (hereinafter, this Website).

1.2. The person accessing this Website (hereinafter, the User), ensures that it has the legal minimum age established by the General Data Protection Regulation (16 years) or by the national regulations that apply to grant the consent in relation to the services of the information society.

1.3. By accessing this Website, the User expressly accepts all the clauses of its legal information, this privacy policy, and its cookies policy, as well as all those particular conditions collected for the use of certain services. In case of not accepting any of the mentioned clauses, the User must refrain from accessing this Website.

2. Processing of personal data by the controller.

 2.1. The information regarding the different processing carried out by JOYLIVE as controller is expanded below.

3. Processing of personal data as processor.

3.1. The User who signs a contract for the provision of services with JOYLIVE as processors, authorizes him to process the personal data necessary to provide the requested service.

3.2. For the execution of the services related to the fulfillment of the object of this assignment, the controller will make available to JOYLIVE, the personal data necessary to provide the requested service.

3.3. This agreement will last as long as the commercial relationship is maintained. Once this contractual relationship ends, JOYLIVE must return to the controller the personal data, or transmit it to another processor designated by the controller, and delete any copy in their possession. However, the data may be kept blocked to address possible administrative or jurisdictional responsibilities.

3.4. JOYLIVE and all his personnel are obliged to:

· To process the data according to the instructions of the controller.

· Keep, in writing, a record of all the categories of processing activities carried out on behalf of the controller, which contains:

o    The name and contact information of the processor or processors and each controller for which the processors acts.

o    The processing categories carried out by each controller.

o    A general description of the appropriate technical and organizational safety measures that you are applying.

o    Do not communicate the data to third parties, unless you have the express authorization of the controller, in the legally admissible cases. If the processor wants to outsource, he has to inform the controller and request his prior authorization.

· Maintain the duty of secrecy regarding personal data to which you have had access under this order, even after the end of the contract.

· Guarantee that the authorized persons to process personal data commit, expressly and by writing, to respect confidentiality and to comply with the corresponding security measures, of which they must be informed conveniently.

· Maintain at the disposal of the controller the documentation proving compliance with the obligation established in the previous section.

· Guarantee the necessary training regarding the protection of personal data of the persons authorized to process personal data.

· When the affected users exercise the rights of access, rectification, erasure and object, limitation of the processing and portability of data to JOYLIVE, this must be communicated by email to the controllers address. The communication must be made immediately and in no case beyond the working day following the reception of the request, together with, when appropriate, other information that might be relevant to resolve the request.

· Notification of data security breaches: JOYLIVE will notify the data controller, without undue delay and through his email address, of the security breaches in relation to the personal data in his charge which he has knowledge of, together with all the relevant information for the documentation and communication of the incident. At least the following information must be provided:

o    Description of the nature of the violation of the security of personal data, including, when possible, the categories and the approximate number of interested parties affected, and the categories and the approximate number of personal data records affected.

o    Information of the contact person to obtain more information.

o    Description of the possible consequences of the violation of the security of personal data.

o    Description of the measures adopted or proposed to remedy the violation of the security regarding personal data, including, if applicable, the measures adopted to mitigate the possible negative effects. If it is not possible to provide the information simultaneously, and to the extent that it is not, the information will be provided gradually without undue delay.

· JOYLIVE, at the request of the controller, will communicate those breaches of data security to the controller as soon as possible, when it is likely that the violation implies a high risk to the rights and freedoms of natural persons. The communication must be done in a clear and simple language and must include the elements indicated in each case by the controller, at least:

o    The nature of the data breach.

o    Data of the contact of the controller where more information can be obtained.

o    Describe the possible consequences of the violation of the security of personal data.

o    Describe the measures adopted or proposed by the controller to remedy the violation of the security of personal data, including, if applicable, the measures adopted to mitigate the possible negative effects.

· Provide the controller with all the information necessary to demonstrate compliance with their obligations, as well as for the performance of audits or inspections carried out by the person in charge or by another auditor authorized by him.

· Implement the necessary technical and organizational security measures to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

· Return to the controller the personal data and, if applicable, the media where they appear, once the service has been completed.

· The return must involve the total deletion of the existing data in the computer equipment used by JOYLIVE. However, JOYLIVE may keep a copy, with the data duly blocked, as long as responsibilities for the execution of the provision can be derived.

3.5. Duties the controller:

· Provide the processor with the necessary data so that he can provide the service.

· Ensure, prior to and throughout the processing, compliance with the General Data Protection Regulations of JOYLIVE.

· Supervise the processing.

4. Social networks.

4.1. When the User accesses the accounts of JOYLIVE on social networks, they accept the processing of their personal data by them according to their privacy policies:

· Privacy policy of Facebook.

· Privacy policy of YouTube.

· Privacy policy of Twitter.

· Privacy policy of Google+.

· Privacy policy of LinkedIn.

5. Guarantee.

5.1. The User guarantees that the information provided is truthful, accurate, complete and up-to-date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation.

5.2. If the data provided belonged to a third party, the User guarantees that he has informed that third party and obtained has authorization to provide his personal data to JOYLIVE.

6. Rights.

6.1. Right of access: The User shall have the right to obtain from JOYLIVE confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data.

6.2. Right to rectification: The User shall have the right to obtain from JOYLIVE without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the User shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

6.3. Right to erasure: The User shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller has the obligation to erase personal data without undue delay.

6.4. Right to restriction of processing: The User has the right to obtain from JOYLIVE restriction of processing.

6.5. Right to data portability: The User has the right to receive the personal data concerning him or her, which he or she has provided to JOYLIVE, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to which the personal data has been provided.

6.6. Right to object: The User has the right to object, on grounds relating to his or her particular situation, at any time regarding the processing of personal data concerning him or her. JOYLIVE shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

6.7. Automated individual decision-making, including profiling: The User has the right to not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or affects him or her similarly.

6.8. Right to withdraw his or her consent: The User shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. It shall be as easy to withdraw as to give consent.

6.9. The User may exercise the rights of access, rectification, erasure, restriction of processing, object and portability at any time, by writing addressed to No. 322, Maoxu Road, Bacheng Town, Kunshan-Suzhou City, Jiangsu Province, China, or through the e-mail address [email protected].